Terms & Conditions

Welcome to Platinumview Home Solutions Pvt. Ltd We are delighted to have you as our valued customer. Before you proceed with our hospitality and construction services for hotels, hostels, restaurants, home stays, and construction projects, please take a moment to read and understand our terms and conditions outlined below:

Scope of Services

Platinumview Home Solutions Pvt. Ltd offers a range of comprehensive hospitality and construction services. These include but are not limited to hotel management, hostel operations, restaurant management, home stay services, and construction project execution. The specific services and deliverables will be detailed in the individual contracts for each project.

Contracts and Agreements

All services provided by Platinumview Home Solutions Pvt. Ltd will be governed by detailed contracts and agreements. The terms, conditions, and project specifics will be clearly stated in the respective documents. It is essential for all parties to carefully review and sign the contracts before commencing any work.

Payments and Invoicing

For hospitality services, agreed-upon fees and payment schedules will be specified in the contract. Construction projects will be invoiced based on milestones achieved or as per the agreed-upon payment schedule. Payments are due as per the agreed-upon terms, and any delay may result in additional charges or suspension of services.

Cancellation and Refunds

Cancellation policies for our hospitality services vary based on the type of service and the specific contract. Cancellation charges may apply if not within the stipulated notice period. In construction projects, cancellation terms will be detailed in the contract. Refunds, if applicable, will be processed as per our policies.

Confidentiality

Platinumview Home Solutions Pvt. Ltd recognizes the importance of sensitive information, and we maintain strict confidentiality standards. Any confidential data shared with us during the course of the project will be handled with the utmost care and not disclosed to any third parties unless required by law.

Health and Safety

For construction projects, Platinumview Home Solutions Pvt. Ltd adheres to strict health and safety guidelines. We prioritize the well-being of our employees, clients, and the public during project execution. Clients must also ensure that their facilities comply with all relevant health and safety regulations during hospitality services.

Compliance and Permits

Clients are responsible for ensuring that all necessary permits, licenses, and regulatory requirements are in place for hospitality and construction projects. Platinum Group will assist and advise, but the ultimate responsibility lies with the client.

Intellectual Property

Any intellectual property, including but not limited to designs, plans, and concepts, developed by Platinum Group during the project remains our property unless explicitly stated otherwise in the contract.

Quality Assurance

Platinumview Home Solutions Pvt. Ltd is committed to delivering high-quality services. However, we request clients to promptly report any issues or concerns, and we will work diligently to resolve them in a timely manner.

Force Majeure

In the event of circumstances beyond our control, such as natural disasters or unforeseen events, Platinum Group will not be held liable for delays or inability to provide services. We will make reasonable efforts to minimize disruptions and inform clients promptly.

Termination of Services

Either party may terminate the contract in accordance with the terms stated in the agreement. In case of termination, both parties agree to fulfill any pending obligations as per the contract.

By engaging with Platinumview Home Solutions Pvt. Ltd for hospitality and construction services, you acknowledge that you have read, understood, and agreed to the terms and conditions outlined above. We are committed to providing excellent services and building strong partnerships. Should you have any questions or concerns, please don’t hesitate to reach out to our dedicated team.

Thank you for choosing Platinumview Home Solutions Pvt. Ltd