Platinum Group of Companies (“we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you interact with our services, including Platinum Hotel, Platinum Hostel, Platinum Restro, and Platinum Homestay.
We may collect the following types of personal information from you:
Contact Information: Name, address, email address, phone number, and other contact details.
Payment Information: Credit card details, bank account information, and other payment details when you make reservations or transactions.
Reservation and Stay Details: Information about your stay, preferences, and special requests.
Communication Data: Records of our communications with you, including emails and other correspondence.
Information about how you interact with our website, applications, and services, including IP addresses, browser type, and device identifiers.
Marketing Preferences: Your preferences for receiving marketing communications from us. How We Use Your Information
To process your reservations and provide the requested services at Platinum Hotel, Platinum Hostel, Platinum Restro, or Platinum Homestay.
Customer Support: To address your inquiries, requests, and provide assistance during your stay.
To send you marketing communications, special offers, and promotions related to our services and partner establishments (with your consent where required by law).
Personalization: To tailor our services and offerings to better suit your preferences and needs.
Analytics: To analyze and improve our website, applications, and services.
Legal and Security: To comply with applicable laws and regulations, protect our rights and assets, and prevent fraudulent activities.
We may share your information with trusted third-party service providers who help us
with the operation and maintenance of our business, such as payment processors, IT services, and marketing partners.
We may disclose your information if required by law, court order, or government authority.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred to the new entity.
You have the right to opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in the communication.
Access and Rectification: You can access and update your personal information by contacting us.
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take appropriate steps to remove the information.
We may update this Privacy Policy from time to time. The most current version will always be available on our website.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at +91 9359762277 | 90458888.
By using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described here in.
